Step 1

Client:

Proceed to Public Assistance and Complaints Desk (PACD) and request for restoration of WSC

MCWD:

Interview applicant and provide service reconnection requirements

Duration:

3 – 5 minutes

Responsible Person:

Dolores T. Bodo

Step 2

Client:

Submit required documents to Public Assistance and Complaints Desk

MCWD:

Check documents submitted and provide Service Application and Construction Order Form

Duration:

5 – 10 minutes

Responsible Person:

Dolores T. Bodo

Step 3

Client:

Complete and submit the SACO Form to Public Assistance and Complaints Desk

MCWD:

Review WSA Form, require Client to pay Reconnection, Orientation and Inspection Fee, if client’s service has been disconnected for more than six(6) months

Duration:

5 – 10 minutes

Responsible Person:

Dolores T. Bodo

Step 4

Client:

Pay the required fees at the Cashier

MCWD:

Receive Payment and Issue Official Receipt

Duration:

3 – 5 minutes

Required Fees:

P 450.00

Responsible Person:

Cashier

Step 5

Client:

Present the OR to Public Assistance and Complaints Desk

MCWD:

Process the application

Responsible Person:

Dolores T. Bodo

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